A strong coaching culture is not about lowering expectations, but giving employees the training, feedback and support they need to meet them. The conversation looks at how hiring for potential and building clear development paths can help companies grow talent from within.&nbsp;Jenn Harrold, Senior Vice President of Human Resources at NewDay USA, discussed why NewDay prioritizes qualities like coachability and communication over prior mortgage experience. She also shared how training, regular feedback and clear career opportunities can support employees while maintaining a high-performance culture.

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By checking this box and clicking “Submit” below, you provide your electronic signature and expressly consent to receive marketing SMS/texts messages from or on behalf of NewDay USA – Including texts made using an autodialer or an automated system for selection and/or dialing of numbers-to the number(s) you provided above. Your consent is not required to obtain a mortgage or do business with us. Message frequency may vary. Message and data rates may apply Text HELP for assistance. To opt-out at any time, reply STOP. By checking this box and clicking “Submit” below, you also provide your electronic signature and expressly consent to receive telephonic sales and marketing calls from or on behalf of NewDay USA – Including calls made using an autodialer, an automated system for the selection and/or dialing of numbers, or an artificial or prerecorded voice- to the number(s) you provided above. (You likewise will receive emails to the address you provided.) Your consent is not required to obtain a mortgage or do business with us.&nbsp; By checking the box and clicking "Submit", you also agree to our <a href="/privacy" target="_blank" rel="noopener noreferrer">Privacy Policy</a> and <a href="/terms-conditions" target="_blank" rel="noopener noreferrer">Terms</a> with an Arbitration Agreement and Class Action Waiver. &nbsp;If you do not wish to receive automated marketing calls or texts, please do not submit this form and instead call us at <a href="tel:800-233-1430">800-233-1430</a> to start or complete your loan request.&nbsp;

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By checking this box and clicking “Submit” below, you provide your electronic signature and expressly consent to receive marketing SMS/texts messages from or on behalf of NewDay USA – Including texts made using an autodialer or an automated system for selection and/or dialing of numbers-to the number(s) you provided above. Your consent is not required to obtain a mortgage or do business with us. Message frequency may vary. Message and data rates may apply Text HELP for assistance. To opt-out at any time, reply STOP. By checking this box and clicking “Submit” below, you also provide your electronic signature and expressly consent to receive telephonic sales and marketing calls from or on behalf of NewDay USA – Including calls made using an autodialer, an automated system for the selection and/or dialing of numbers, or an artificial or prerecorded voice- to the number(s) you provided above. (You likewise will receive emails to the address you provided.) Your consent is not required to obtain a mortgage or do business with us.&nbsp; By checking the box and clicking "Submit", you also agree to our <a href="/privacy" target="_blank" rel="noopener noreferrer">Privacy Policy</a> and <a href="/terms-conditions" target="_blank" rel="noopener noreferrer">Terms</a> with an Arbitration Agreement and Class Action Waiver. &nbsp;If you do not wish to receive automated marketing calls or texts, please do not submit this form and instead call us at <a href="tel:800-405-4187">800-405-4187</a> to start or complete your loan request.&nbsp;