Contact NewDay USA
Access your loan account
Visit our online portal to make payments, set up automatic drafts, and view your monthly statements. If this is your first time accessing the portal, you will be prompted to create an account using your servicing loan number.
You can request an electronic copy of NewDay USA’s privacy policy disclosure. You can also view our Privacy Policy online.
Contact us at CorporateCommunications@newdayusa.com if you’re a member of the media wanting to learn more about NewDay USA, our Veteran financial services or partnership opportunities.
We’re based in “The Sunshine State,” a name given to Florida for world-renowned weather and the longest coastline in the continental United States.
NewDay USA
360 South Rosemary Avenue, Suite 1900
West Palm Beach, FL 33401
Front Desk: 877-423-1400
Please contact our Customer Service team at telephone number (877) 236-8146 or by email at CustomerService@NewDayUSA.com.
If NewDay is unable to provide a resolution, you have the right to file a complaint with the Consumer Financial Protection Bureau (CFPB). The CFPB may be contacted at telephone number 855-411-2372, through their website at www.consumerfinance.gov/complaint/ or by mail at Consumer Financial Protection Bureau, P.O. Box 27170, Washington, DC 20038.
