NewDay USA redesigned its onboarding strategy by moving away from a classroom-first model and giving new hires more hands-on experience before they take the SAFE MLO exam. The new approach is built around repetition, mentorship, accountability and real-time feedback, helping employees build confidence before moving into licensed roles.&nbsp;Lionel Marshall, Vice President of Training at NewDay USA (NMLS #2247282) and a Marine Corps veteran, discussed how his military background shaped the company’s training model. His approach helped NewDay USA achieve a 100% companywide SAFE MLO pass rate while also creating a stronger team culture where new employees feel supported, prepared and connected to the company’s mission.&nbsp;&nbsp;

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